COOKIE POLICY
edition 19-03-2024
1. General Rules
1.1. The limited liability company SIA “SILVANOLS”, unified registration number 40003233170, legal address: Kurbada Street 2A, Riga, LV-1009, email address: [email protected], website address: https://www.silvanols.lv / https://www.silvanols.lt / https://www.silvanols.ee (hereinafter referred to as “SILVANOLS” or “We”) undertakes to provide the security of personal information of SILVANOLS website https://www.silvanols.lv / https:/ /www.silvanols.lt / https://www.silvanols.ee (hereinafter referred to as “the Website“) and its visitors the security of personal information (hereinafter referred to as “You” or “the visitor” or “the user”) and the protection of their rights when visiting SILVANOLS Website and when familiarizing yourself with its content.
1.2. This Cookie Policy is designed to provide additional information to Our Website visitors about the technologies used on the Website and how SILVANOLS uses them.
2. Information About Cookies
2.1. Cookies are small files of letters and numbers that are downloaded and stored on Your computer or other device (such as on a computer, tablet, smartphone, or other device that You use to access the Website) and stored in Your browser during Your visit to the Website. They can be used to track which pages You visit on the Website, to save information You have entered, or to remember Your preferences, such as language settings, during Your browsing.
2.2. We use First-party cookies (cookies set by the Website, which can only be read by this Website) and Third-party cookies (cookies used by the Website as external services, placed on the Website by another domain).
3. Purpose and Legal Basis for Creating Cookies
3.1. Cookies are necessary for You to conveniently use Our digital services, such as making online payments, so We can obtain information on how visitors use Our Website, and so We can improve the services offered to visitors. Cookies are also used to provide You with customized information about Our products and services.
3.2. We use various types of cookies, which are set by default (such as “necessary” cookies), but We ask for Your consent for certain cookies that are used for analytical and audience targeting purposes. By giving consent in the cookie bar that appears when You visit the Website, You choose whether to allow certain categories of cookies to be used.
4. Types of Cookies and Their Usage
4.1. We use three categories of cookies, but ask for user consent for only two of them. You can agree to both categories of cookies or just one. By agreeing to a cookie category, You consent to all cookies included in this category (see detailed list of cookies below). You can change Your preferences at any time and opt-out of cookies.
4.2. Necessary cookies (also called technical or functional cookies) are essential and allow You access to various parts of the Website. These cookies are stored on Your computer, smartphone, tablet, or other device during Your visit and browsing of the Website or for a specific period of time. They are set in response to actions that are considered a request for services, such as setting privacy preferences, logging in, or filling out forms. These cookies are necessary for the operation of the Website, therefore they cannot be turned off, and thus user consent is not required for this category of cookies.
4.3. Analytical cookies help count visits and sources so We can measure and improve the performance of our Website. They help Us understand which pages are the most and least popular and how visitors navigate our Website. If You opt-out of using these cookies, Your visit will not be included in Our statistics, but it will not limit Your activities on our Website.
4.4. Marketing cookies. Audience targeting cookies are used to identify content on this Website that may be of interest to You and to provide You with the most relevant information about Our products and services, enhance Our content customization, and expand Your activities on Our Website. These cookies may be used for our advertising campaigns on third-party websites. If You agree to the use of these cookies, We may also receive information about the websites of Our trusted partners where You have reacted to Our ads. If You opt-out of using these cookies, You will be offered general and non-personalized advertisements.
5. List of Cookies Used on the Website
Necessary Cookies – these cookies ensure the correct operation of the Website by supporting its basic functions. The Website cannot function properly without these cookies.
| Name | Purpose | Storage Duration |
|---|---|---|
| cookieyes-consent | To remember user consent preferences | 1 year |
| woocommerce_items_in_cart | To register if there are items in the WooCommerce shopping cart | Until the end of the session |
| wp_woocommerce_session_* | To create a unique code for each customer to know where to find the cart data in the database | 7 days |
| woocommerce_cart_hash | To determine when the cart content/data changes | Until the end of the session |
| elementor | The website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time. | Never |
Analytical Cookies – the website uses “Google Analytics” cookies. With the help of these cookies, anonymous information about visitor activities on the Website (such as pages visited, date and time of visit, etc.) is collected, which is used for statistics and analysis according to specified purposes.
| Accept/Reject | Name | Purpose | Storage Duration |
|---|---|---|---|
| _ga_* | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | |
| _ga | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. | 1 year 1 month 4 days | |
| _gcl_au | Google AdSense cookie for assessing the effectiveness of advertising | 3 months | |
| _gid | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. | 1 day | |
| _gat_UA-* | Google Analytics sets this cookie for user behaviour tracking. | 1 minute | |
| _hjSessionUser_* | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. | 1 year | |
| _hjSession_* | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. | 1 hour | |
| _fbp | “Facebook” cookie. The cookie is used to deliver advertisements | 3 months |
Marketing Cookies – these cookies are set by other companies whose functionality is used by or related to the website.
| Accept/Reject | Name | Purpose | Storage Duration |
|---|---|---|---|
| test_cookie | To determine if the user’s browser supports cookies | 15 minutes | |
| IDE | Used by “Google DoubleClick” to record actions that Website user has taken after viewing or clicking on one of the advertiser’s ads to report these actions and thus measure the effectiveness of an advertisement and to show targeted advertisements to the user | 1 year, 24 days | |
| mautic_device_id | This cookie is set by the provider Mautic.This cookie is used for identifying visitor across visits and devices. Mautic cookies are used for supporting marketing activities. | 1 year | |
| mtc_id | This cookie is set by the provider Mautic.This cookie is used for setting unique ID for visitor, to track visitor across multiple websites inorder to serve them with relevant advertisements. Mautic cookies are used for supporting marketing activities. | Until the end of the session | |
| mtc_sid | This cookie is set by the provider Mautic.This cookie is used for setting unique ID for visitor, to track visitor across multiple websites inorder to serve them with relevant advertisements. Mautic cookies are used for supporting marketing activities. | Until the end of the session | |
| mautic_referer_id | This cookie is set by the provider Mautic. This cookie is used for marketing purposes. It heps in tracking people submitting forms. | 1 hour |
6. Information on User Consent for Cookie Creation
6.1. Upon visiting the Website, a message is displayed to the user indicating that cookies are used on the Website. If you click on the “Accept All” option, it means that You agree to all cookies present on the Website and You confirm that You have read the information about cookies, their purposes of use, and the instances when information is passed to third parties.
6.2. User consent is not required for “necessary” cookies as these cookies ensure the full and continuous display of the Website content, allowing You to log in to the Website and receive an appropriate digital browsing and online usage experience.
7. Rejecting Cookies
7.1. If You prefer not to use cookies on Your device, You can manage Your cookie preferences by selecting options in the “Customize” section of the cookie list used on the Website. Please note that such changes/choices may affect the functionality of the Website, and You may not be able to receive personalized offers or advertisements.
8. Withdrawing Consent
8.1. You can change which cookies You allow Us to use at any time, or opt out of using cookies. You can opt out of all cookies except for “necessary” ones.
8.2. If You wish to give consent or withdraw Your consent for analytical and marketing cookies, click on the respective button – “Cookie Settings” and make a new choice.
9. Policy Changes
9.1. If You have questions about personal data processing, We invite You to review the SILVANOLS privacy policy available on the SILVANOLS Website.
9.2. SILVANOLS reserves the right to change this cookie policy at any time. Any changes to the cookie policy will be published on the Website.
